Try to answer every question the Dispatcher asks you.
While during an emergency you might think this delays police response this is not the case. The Dispatcher immediately sends help and will then ask you important questions before the police arrive. Keeping you on the phone enables us to gather important information and to give you emergency instructions. It is also a good way to make sure you are not harmed while you are waiting for emergency personnel to arrive.
Always make sure your house number is clearly visible from the street. At night, it I also helpful to turn your porch light on. It will make it that much easier for police to find your home.
If you are calling about a medical emergency our Dispatchers are trained to give you helpful instructions that you can carry out until Police and other emergency personnel arrive.